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Topic: Ford: New SPW Rules

>>Forum Overview>>FORUM:WPI Updates
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b.taylor  Topic:09-24-2013 8:35AM  -  Subject: Ford: New SPW Rules
Joined:12-15-2009 12:22PM
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**BLOGGED**
SERVICE PARTS WARRANTY INCREASING TO 24 MONTHS & UNLIMITED MILES!

On October 1, 2013 the Service Parts Warranty (SPW) on Ford & Motorcraft parts is increasing to 24 Months & Unlimited miles:

  • The current SPW is 12 Months or 12,000 Miles, whichever comes first.

  • The new SPW applies to all Ford and Motorcraft branded parts sold to customers or installed on a customer paid repair effective October 1, 2013.

  • SPW coverage on Ford paid repairs (Warranty, Owner Notification Programs, Customer Loyalty Program, recalls) remains unchanged at 12 Months or 12,000 Miles, whichever comes first.

  • SPW labor is now reimbursable to requesting fleets and installers for parts sold over-the-counter: Limit of $150 per repair.

  • Dealerships continue to be reimbursed labor on SPW repairs completed in their repair shops.

  • SPW coverage remains unchanged on parts with unique warranty coverage, including powertrain assemblies, batteries, and sheet metal as stated in the Warranty & Policy Manual.



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