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Topic: Audi TDI Announcement: Upcoming Close of 2.0L Settlement Program

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T.Panetti  Topic:08-03-2018 10:16AM  -  Subject: Audi TDI Announcement: Upcoming Close of 2.0L Settlement Program
Joined:08-21-2015 12:32PM
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Volkswagen and Audi announced late July the end of the 2.0 Liter TDI Consumer Settlement Program on December 30, 2018. The Buyback began November of 2016.


August 1, 2018 – Recommended Claims Submission Date: Because there may be unexpected complexities with an individual’s claim, we strongly recommend having all required documentation submitted to Volkswagen via the Online Claims Portal or mail/fax by August 1 to allow for any resubmissions or clarification needed to process their claim in a timely manner.

September 1, 2018 - Claims Deadline: To qualify for payments under the Settlement Program, a complete claim must be filed by this date. To be considered “complete” all of the required documents for their specific claim type must be provided to Volkswagen by this date. The preferred method is upload via the Online Claims Portal. If a customer elects to fax or mail their paperwork, they must select “mail/fax” and “submit” in the Online Claims Portal to be considered complete. If incorrect or incomplete documents are submitted and have not been reviewed and corrected by September 1, we cannot guarantee eligibility to participate in the Claims Program.

September 30, 2018 – Switch Deadline: A customer may choose to switch their remedy (e.g. Buyback/Early Lease Termination to AEM, or vice-versa) only once during the period between September 1 and September 30. In the case that their new election requires additional documentation to be processed, those documents must be provided within 3 days of the change of claim, and no later than October 3 in order to participate in the Settlement Program.

December 1, 2018 – Signed Offer Letter Submission: As document packages are reviewed and approved, an offer letter will be generated and provided to the customer. They will have until December 1 to review, sign, have notarized and return the letter to continue with participation in the Settlement Program.

December 30, 2018 – Deadline to Complete Buyback, Early Lease Termination, or Approved Emissions Modification: Regardless of the customer’s remedy election, the action that will trigger payment under the Settlement Program must be completed at a participating dealership by December 30. We will try to work with customers to reasonably accommodate scheduling challenges, but recommend that customers schedule an appointment in advance as we cannot guarantee appointment availability as we draw closer to the end of the Settlement Program.

As a reminder, the 3.0 Liter Settlement will continue until September 30, 2019 for the Model Year 2009-2012 eligible Audi Q7 TDI vehicles, and April 30, 2020 for the Model Year 2013-2015 eligible Audi Q7 TDI vehicles and the Model Year 2014-2016 Audi A6, A7, A8, A8L and Q5 vehicles.
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