We’re the original warranty processing company

WPI was founded in 1966 by William Reiter. Nicknamed “The Watchdog,” Bill’s service background, knowledge of cars and meticulous work ethic made him the perfect partner for understanding dealership’s warranty processing requirements.

Bill founded WPI on five core principles:

  • Know the policy
  • Know the vehicle
  • Tenacious attention-to-detail
  • Follow-through
  • Extra effort

Today, Bill’s son and grandchildren are proud to run WPI on those same founding principles.

We’re the original warranty processing company

WPI was founded in 1966 by William Reiter. Nicknamed “The Watchdog,” Bill’s service background, knowledge of cars and meticulous work ethic made him the perfect partner for understanding dealership’s warranty processing requirements.

Bill founded WPI on five core principles:

  • Know the policy
  • Know the vehicle
  • Tenacious attention-to-detail
  • Follow-through
  • Extra effort

Today, Bill’s son and grandchildren are proud to run WPI on those same founding principles.

OUR TEAM

Stephen Reiter

President

Brennan Reiter

Director of Business Development

Brittany Millhouse

General Manager

Peter Rodriguez

Account Executive

Tim Panetti

Account Executive

Tomas Rodriguez

Department Manager

Jeremy Rose

Department Manager

Seth Corey

Account Representative

Karen Hartenberger

Department Manager

Our innovation sets us apart

In the last 10 years, we’ve invested millions of dollars in our hardware, software, networking and system design. We’re constantly improving and searching for new ways to save you time and money while keeping your information safe and secure.

100+ Employees

$11.5 Million in Monthly Processed Claims

Tens of Thousands of Dealerships Served

Customer Service Matters

Dedication to customer service is at the heart of everything we do, and that philosophy is just as important when it comes to hiring new team members. That’s probably why so many of our employees have been with us for over a decade.