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We’re dedicated to making sure your warranty process is painless, so no matter what your business needs,
we’ve got you covered.
We’re dedicated to making sure your warranty process is painless, so no matter what your business needs, we’ve got you covered.
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Platinum
Ideal for dealerships that need access to advanced customer support with a team of dedicated specialists ready to help. |
Silver
Best for in-depth accounting oversight to help avoid reporting errors while eliminating in-house bookkeeping overhead. |
Premium
One of our most popular plans, it's designed for dealerships that just want to keep their warranty process running smoothly while saving time and money. |
Basic
Our most efficient plan, it’s ideal for taking advantage of our seamless claims submission system. |
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| Manufacturer Claim Submission |  |
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| DMS Closing | |
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| Downloading to Manufacturer | |
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| Labor Time Coding | |
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| Account Representative | |
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| Accounting Adjustments Report | |
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| Debook Notification | |
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| Advising Coverage/Contacting Dealer | |
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| Audit Liability Reports | |
Ideal for dealerships that need access to advanced customer support with a team of dedicated specialists ready to help.
| Manufacturer Claim Submission | |
| DMS Closing | |
| Downloading to Manufacturer | |
| Labor Time Coding | |
| Account Representative | |
| Accounting Adjustments Report | |
| Debook Notification | |
| Advising Coverage/Contacting Dealer | |
| Audit Liability Reports | |
Best for in-depth accounting oversight to help avoid reporting errors while eliminating in-house bookkeeping overhead.
| Manufacturer Claim Submission | |
| DMS Closing | |
| Downloading to Manufacturer | |
| Labor Time Coding | |
| Account Representative | |
| Accounting Adjustments Report | |
| Debook Notification | |
| Advising Coverage/Contacting Dealer | |
| Audit Liability Reports |
One of our most popular plans, it's designed for dealerships that just want to keep their warranty process running smoothly while saving time and money.
| Manufacturer Claim Submission | |
| DMS Closing | |
| Downloading to Manufacturer | |
| Labor Time Coding | |
| Account Representative | |
| Accounting Adjustments Report | |
| Debook Notification | |
| Advising Coverage/Contacting Dealer | |
| Audit Liability Reports |
Our most efficient plan, it’s ideal for taking advantage of our seamless claims submission system.
| Manufacturer Claim Submission | |
| DMS Closing | |
| Downloading to Manufacturer | |
| Labor Time Coding | |
| Account Representative | |
| Accounting Adjustments Report | |
| Debook Notification | |
| Advising Coverage/Contacting Dealer | |
| Audit Liability Reports |
Whether it’s a rep or claims specialist, there’s always someone ready to help.
We provide easy to follow instructions on how to successfully integrate into our process.
We keep records of every claim so you’ll have easy access to claim status and history, as well as a backup file.
You’ll get access to decades of expertise and our innovative software, providing you with outstanding guidance and execution.
We’ll help keep you up-to-date on automotive industry trends with the latest news and business articles.
Never pay for fixed employee expenses again. Our fees adjust to your work flow, so you’re not paying for any down-time.
Do you close the claim in the DMS?
Yes, we remotely code and book claims before closing and submitting them.
How long does it take to close a claim?
Claims that are ready for processing are closed within 72 hours of being logged into our system. We make it a priority to process claims to make sure they meet the dealership payroll deadline.
How long does it take to get my claims paid?
On average, 3 days.
Do you post and work the schedule?
When we close the repair order, we record the closing totals to match up against the payments. While we don’t post to the schedule, we do log all accounting adjustments to a report. The report can be run against the schedule to make maintaining a clean schedule quick and easy.
How do claim rejections get handled?
If the claim can be corrected with the information available, we’ll correct it and resubmit ASAP. If we need more documentation to get the claim paid, our customer support portal makes it easy to communicate with service management and collect the items needed (not applicable for the Basic Plan).
Do you verify policy and procedures?
All of our employees are trained on Manufacturer’s Policies and Procedures. Before submitting any claim for reimbursement, our specialists analyze every single claim for compliance with current brand standards.
Do you contact the manufacturer?
We keep an open line of communication, but direct contact with the service rep is the responsibility of the dealer.
How fast can you set up my dealership?
Every dealership’s situation is different, but usually within a week.
Will you train my employees to process claims?
Not currently.
Do we have a main contact at WPI?
Yes, you’ll have a dedicated account specialist ready to help (not applicable for the Basic Plan).
Can we get a group discount?
Yes, there are group discounts available.
How much do you charge?
Detailed quotes are available upon request.