Hyundai and Genesis are cracking down on getting claims submitted within 30 days of repair completion. To make sure your claims get payment as timely as possible, please send them as soon as they have been reviewed for completion and stay on top of any Customer Service Portal inquiries and needs to get your claims submitted.
As explained by the Warranty Call Center in a recent communication:
“You have 30 days to submit the claim and 90 days to get it processed/accepted. We extended the deadline to get your claims processed to 90 days, but you still need to submit the claim within 30 days. Please note that this means that resubmissions need to be within 30 days of return as well. “
Please review section 8 of the claims processing manual for more information.