Tag: Chrysler

Mopar Core Charge Recovery Bonus:

Posted on by s.millhouse

If your dealership has been identified as being eligible for the core charge recovery bonus, don’t miss out on this opportunity. Mopar is offering a $500 one-time bonus for returning specific critical cores by the end of February. This is in addition to your regular core return recovery.

Eligible Cores:

  • U/R8453637 AA/AB
  • 68453637AA
  • U/R8599680AA
  • CSPM44A4AA

How to claim the bonus:

  1. Wait for Mopar to contact you about a critical core recovery on one of the eligible cores.
  2. Return the core(s) by the end of February.
  3. Mopar will issue you a billing adjustment of $500.

Return Process:

  • Regular Completed Repair:
    • Create a core return ticket in GCRS.
    • Select the “Traditional Core” return type in the AER Core Return Web Portal.
  • Advance Pull: (See Warranty Bulletin D23-24)
    • Create a core return ticket in GCRS.
    • Select the “Advance Pull” return type in the AER Core Return Web Portal.

Note: You can return U/R8453637AB and CSPM44A4A even before receiving the replacement part and still be eligible for the bonus.

Chrysler Loaner Policy Update

Posted on by s.millhouse

To reduce the time the customer is in a loaner vehicle, Chrysler has implemented a new policy on Goodwill Alternate Transportation.

Two types of loaner reimbursement will now be allowed per visit: Rental and Pickup/Delivery.

When the customer has a loaner vehicle and cannot drop it off to the dealer when their vehicle is ready, the dealer can now drive the customer’s vehicle to them and pick up the loaner. We can claim for the loaner and a pickup/delivery on the repair order.

Make sure to mark this new option on repair orders that utilize this step.

Chrysler Bulletin D-22-10 Update

Posted on by s.millhouse

This Warranty Bulletin supersedes Warranty Bulletin D-16-06.

The following repairs (labor operations) will no longer require pre-authorization through the

VDI Pre-Authorization Program:

• Sheet Metal (23-85-xx-xx)|

Any claims submitted for 23-85 will reject for Message Code (RP1 – This LOP must be authorized) and will require dealers to attach supporting photos to the claim for payment.

Note: Photos MUST include the VIN and MUST clearly capture the corrosion to support the repairs.

Refer to Bulletin D-22-10 for more information.

Floor Plan Reimbursement for Chrysler Stop Sale Tips

Posted on by s.millhouse

Floor Plan Reimbursement represents the vehicle’s average daily allowance multiplied by the number of days the vehicle was in dealer inventory and not available for sale.

  • This reimbursement is limited to the number of days from the date of the stop sale to the date that the remedy was made available.
  • If the vehicle was received by your dealership AFTER the stop sale date, you will use the KZX date instead of the stop sale date.
  • For prompt Floor Plan reimbursement, please indicate the amount of days to claim the floor plan reimbursement in the comments of the repair order.
  • The Allowance per day varies depending on the Model and Year of the vehicle affected by the Stop Sale recall and can be found in the recall bulletin.